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Whether you are buying a container full of chairs, or a single
ring for your loved one, we aim to deal with your orders and queries
as quickly and efficiently as possible
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| Trade orders are subject to normal negotiations
and documentation, terms are TT |
| Retail orders are processed immediately,
and a confirmation email sent by return |
Any queries
will be dealt with as soon as they are received, and a reply will
be sent by return |
As
part of our Quality Assurance program, we track the progress of
your order, and ensure goods meet our strict Quality Control. Therefore
most queries can be dealt with directly upon receipt. |
Sometimes
we must rely on the reports of others outside of our direct control.
In such cases we will advise you of any relevant information as
soon as we receive it. We aim to provide you with excellent Customer
Service
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