Opal
Asia Trading OnLine
  Frequently Asked Questions - Guarantees English Language Version   Thai Language Version   Spanish Language Version   Spanish Peru Language version   Chinese Language Version
Menu
Who Are We?
Your Money
Delivery
Guarantees
Faulty Goods
Complaints
Help
Orders & Queries
Contact Us
  Traditional Chinese Wood Carving

This section is designed for retail purchases, as Traders use a different system

 
All our products and services come with appropriate guarantees. The type of guarantee, length of warranty and any exceptions will be included with your invoice. It is hard to be specific, as our range of products and services is so diverse. Generally, guarantees will include the details listed below:
Products: - Length of warranty, what is covered and what is not, special clauses, i.e. 'Is' or 'Is Not' dishwasher or microwave safe. The guarantee will cover 'Fair Wear and Tear' and 'Proper Use'
Services: - Service Agreement, 'What we will do' and 'What you will do'; as appropriate
Our decision is final, and where relevant, we will either offer you a full or partial refund, or a replacement
 
Links

Ebay

Search Now:  
Amazon Logo
VisaMaster CardAmerican ExpressDiscover
Contact Us
Terms and conditions may apply. All prices correct at time of publication. Currency exchange rate fluctuations, International Shipping charges and oil surcharges may apply
Webmaster @ Pearl Dragon